if you have any log in problems, or general board/account problems please either post them in here, send me a pm or email me on red_five2000@yahoo.co.uk
On occasions I've noticed that the forums have been really slow responding and sometimes unable to connect to them. May be connections issues related to my ISP perhaps.
I am getting "internet explorer cannot display the webpage" message when I click some of the links. Seems to happen if I click on link to last message and sometimes when i post. If I go into the thread via the main heading its generally not a problem and sometimes if I try several times on the same link it works.
Never happened before, although have recently changed by computer. Any ideas?
Also I've noticed that I don't always see the last message on a thread, e.g. on the Describe the Person Above Thread, it says last message was posted by Pebbles but when I click on the link, the last message is by Cupid. Any clues?
ive just got this responce from the help desk team
Hi Steve,
We apologize for any inconvenience you may have experienced during the past few days.
On Saturday during the day, one of our servers fell into an unresponsive state which resulted in partially interrupted usage of ActiveBoard for several days.
While we would have typically repaired any issue as soon as we become aware of its occurrence, the Sparklit Support team was away visiting relatives as it was Thanksgiving weekend in Canada.
The issue was resolved quickly this morning just after 9:30am, and you should experience no further problems of this nature.
Again, sorry for any inconvenience and please let us know if you have any further questions or problems.
Best regards,
Sparklit Support hopefully there will be no more problems